Your 24/7
Salesperson

Nelo knows your products, guides customers to the right fit, and captures every enquiry and customer detail behind the scenes.

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A relaxed storefront owner with her feet up, while customer questions come in on their own.

Would you be able to ship 1,000 units by Monday?

Built for how you sell

Nelo speaks the language of your industry, whether retail, services, or software, using only the facts you've given it.

Retail & E-commerce

Service industry

Software & SaaS

Focus on delivering

Nelo responds to customer enquiries and develops leads so that you can focus on delivering the highest quality product.

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I like the Alder Modular Sofa, but I need it to seat five people and fit a 310 cm wall. Which configuration should I order?

The four-piece Alder configuration is the best match. It measures 298 cm wide and includes two centre seats, one left-arm unit and one right-arm unit. It comfortably seats five people while leaving approximately 12 cm of clearance on your wall.

For a busy household, I recommend the Stone Performance Weave rather than the Natural Linen finish because it is easier to clean and more resistant to wear.

Price: £3,850

For approximately 100 wedding portions, select the three-tier Ivory Garden cake in 6-inch, 9-inch and 12-inch tiers. It provides approximately 100–110 standard wedding portions.

You can select one flavour for the entire cake or a different flavour for each tier. The three-tier version starts at £620, excluding delivery and fresh flowers.

Would you like to customise the flavours or reserve your wedding date?

Choose the Traveller Navy High-Twist Wool from our Business Collection. Its high-twist construction makes it more resistant to creasing than our standard fine-wool fabrics, while remaining breathable enough for regular use.

It is available with three suit options:

Two-piece suit: £1,150
Three-piece suit: £1,375
Suit with a second pair of trousers: £1,425

For frequent business travel, the suit with a second pair of trousers offers the best long-term value.

Would you like to order the Traveller Suit or arrange a fitting appointment?

Why teams choose Nelo

Everything your storefront's salesperson needs, nothing it doesn't.

Grounded in your catalogue

Nelo answers only from the product and inventory details you've added. No invented specs, no made-up stock levels.

No lead leaks

When something's out of stock, Nelo captures the customer's email and logs the request, so no sale is lost to a dead end.

See what your customers want

Nelo logs every enquiry in an easy-to-analyze format, so you always know what customers are asking.

Live in three steps

No developer required, no waiting on an engineering queue.

Add your products

Upload a CSV or add them one by one. Nelo only ever answers from what's actually here.

Paste one script tag

Drop a single line into your site's HTML, right before the closing body tag. No SDK, no build step.

Nelo goes live

The widget starts answering product questions, catching restock requests, and logging every enquiry immediately.

Give every visitor a salesperson.

Nelo answers product questions, catches every request, and never leaves a customer waiting.

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A hand holding a phone with Nelo answering a customer question.

Simple pricing

Start on a free trial. Upgrade when you're ready.

Trial

Free

• Full access while you try it out
• 1 website
• Catalogue, restock alerts, enquiry log

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Questions, answered

Still unsure? Here's what most store owners ask first.

Your 24/7Salesperson